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Design Thinking for Human Centered Healthcare (Online)

This course will introduce students to the unique design opportunities within healthcare and some of the methods used for applying design thinking to these challenges. Taking a project-based approach, students will learn to identify opportunities to create impact in their chosen context, understand the human experience of care, and develop strategies to shape a more human-centered experience for patients, staff, clinicians and/or caregivers. This course is aimed to those with differing levels of design and/or healthcare experience, and would be appropriate for designers, administrators, clinicians, entrepreneurs - anyone interested in the unique intersection of design and healthcare.

Aug 26 - Sep 29
Fall 2019
CRN 5256
What you will learn
  • How to identify opportunities to shape - or re-shape- the experience of healthcare
  • How to translate observations into design opportunities
  • How to develop and use tools to facilitate empathy building for your organization or practice.
  • How to use storytelling to convey changemaking strategies.
  • Learn to distill big-picture healthcare challenges into tangible, solvable design problems.
  • Apply the course teachings immediately to a design solution for your healthcare environment.
  • Learn to conduct analogous research to move towards transformative interventions.
  • Be able to articulate the difference between solution and strategy for your team and leadership.
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