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Service and User Experience Design
Noncredit
6 Search Results
This course will introduce students to the unique design opportunities within healthcare and some of the methods used for applying design thinking to these challenges. Taking a project-based approach, students will learn to identify opportunities to create impact in their chosen context, understand the human experience of care, and develop strategies to shape a more human-centered experience for patients, staff, clin...
  • Programs: Online Learning
  • Format: Online
  • Course Number: CRN 5089 - PCSP 0820 X1
  • TBA, Faculty
Jan 21 - Feb 23
Online
Spring 2020
This course advances the practice of design in healthcare by examining how it can be framed through the lens of human scale. We share examples across disciplines and healthcare contexts to gain an understanding of how design gestures (spaces, tools, artifacts, and communications) can produce value for both patients and providers. Students create their own proposals for design innovation in their chosen context, using...
  • Programs: Online Learning
  • Format: Online
  • Course Number: CRN 5492 - PCSP 0821 X1
  • Betts-Sonstegard, Siri
Feb 24 - Apr 05
Online
Spring 2020
Design is contributing to new ways of delivering care at a service level--from digital solutions to product-service systems. In this course, we explore how systems of care are being transformed through design. Whether for organizational change or industry disruption, design is a critical component in the transformation of healthcare as we know it. Counts as a required course toward the certificate in Human-Centered H...
  • Programs: Online Learning
  • Format: Online
  • Course Number: CRN 5493 - PCSP 0822 X1
  • Cabrera Fischer, Leah
Apr 06 - May 10
Online
Spring 2020
The needs of online learners and faculty are unique. These needs become even more relevant when the next generation learners are technology centered and contain certain expectations about online learning. Therefore, organizations must now adapt to these needs by commencing the building of online learning support systems that can be flexible and evolve in design and management. This course will focus on a wide range o...
  • Programs: Online Learning
  • Format: Online
  • Course Number: CRN 6347 - PCSP 0841 X1
  • Vivolo, John
Feb 24 - Apr 05
Online
Spring 2020
To run effective online programs, managers confront a number of serious obstacles that stand in the way of introducing and growing digital education at their institutions. This course explores the character of the challenges you will face. Together with your instructor and peers, you will propose best practices that will guide effective leadership strategies, not only to overcome barriers, but also in devising ways o...
  • Programs: Online Learning
  • Format: Online
  • Course Number: CRN 6350 - PCSP 0842 X1
  • Zotti, Robert
Apr 06 - May 10
Online
Spring 2020
More than a course.
A new kind of network.
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